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The Rare Room
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Delivery & Returns

Shipping & Returns

Every piece is boxed by hand and dispatched from the UK. Delivery is priced by parcel size, and the right price is worked out for your order at checkout.

Delivery Options

  • Second Class

    Aims to deliver in 2–3 working days.

    Small

    £3.95

    Medium

    £4.50

    Large

    £7.00

  • First Class

    Aims to deliver the next working day.

    Small

    £5.15

    Medium

    £8.00

    Large

    £10.00

  • Tracked 24

    Fully tracked, with a next day delivery aim.

    Small

    £4.65

    Medium

    £8.50

    Large

    £12.00

Small:
T-shirts and light pieces
Medium:
Boxed shoes, hoodies, tracksuits
Large:
Coats and big jackets

Prices are for UK delivery. Prices for other countries depend on the destination and are confirmed at checkout. Every order is boxed and protected for the journey.

Returns

Returns if a piece isn’t as described

Each piece here is one-of-a-kind, so returns are accepted when an item isn’t as described — the wrong size, or a condition that doesn’t match the listing.

If something arrives that doesn’t match its listing, email us at the@rareroom.co.uk and include a couple of photographs. Don’t send anything back before we’ve agreed it, and keep the piece in the packaging it arrived in. Once it’s back with us and checked, we’ll refund the price paid and the delivery cost.